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Fresh Petals India

Sending flowers to someone in another city

You do not have to be in the same city as the person receiving the flowers. What matters is that the order is marked with the right recipient city, that we have what we need to hand the flowers over, and that you know what is confirmed before any money changes hands.

Fresh Petals takes orders for 59 cities across India. This guide follows an order from choosing the city to the confirmation on WhatsApp.

By Fresh Petals. Updated .

1. Choose the recipient city

The recipient city is where the flowers are going, not where you are. Check it against the list of 59 delivery cities. Neighbouring cities are listed separately (Delhi, Noida, Greater Noida and Gurugram are four different entries; so are Mumbai, Thane and Navi Mumbai), so choose the one the address is actually in.

Being on the list means we take orders for that city. Whether we can deliver to a particular address on a particular date is confirmed for each order. A pincode is not needed to start.

South India: Bengaluru, Chennai, Coimbatore, Hyderabad, Mysuru, Vijayawada, Visakhapatnam

West India: Ahmedabad, Mumbai, Pune

North India: Delhi, Gurugram, Jaipur, Noida

East and Central India: Kolkata

These cities have their own page with designs and advice for that city. Every other city on the list can be ordered for in the same way.

2. Choose the design

Start from the occasion if you know it: birthday, anniversary, or another occasion. Start from the flower if you know the person's taste. The bouquet guide compares roses, lilies and mixed bouquets; these three show the range.

For a ceremony, wedding garlands are chosen by design code and pooja flowers by form; each has its own guide.

3. Give the receiving details

The basket asks for these when you send your order:

  • The recipient's name and a phone number that will be answered at the address.
  • The full address with a landmark. For a flat, the building and flat number; for an office, the company, the floor and the hours someone can accept a delivery.
  • The date, and the time of day you would prefer.
  • A card message if you want one, signed, so the recipient knows who sent it.
  • Whether the flowers are a surprise.

A preferred time is a request. We do not promise same-day or timed delivery on the website; what is possible for that address and date is part of the confirmation.

Changing the recipient city

Your order has one recipient city. It is shown on product pages and in the basket, and you can change it there at any time. Looking at another city's page does not change it once your basket has something in it: the page asks whether you want to send the order there instead, and the city changes only if you say so.

If you are sending to two cities, send two orders. One basket goes to one city.

4. What is confirmed before you pay

Sending your basket opens a WhatsApp message with your selection, the recipient city and the details you entered. It is a request, not an order. We reply to you, the sender, with:

  • Whether the flowers are available for your date, and any substitution.
  • The price. Bouquets and garlands are quoted; other products confirm the price shown.
  • Whether we can deliver to that address on that date, and the delivery charge.
  • How to pay. Nothing is paid on this website, and we never ask for OTPs or banking passwords.

The order is accepted only after you agree to these. See delivery information and refunds for the policies, or contact us with a question first.

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